Insurance Claims


If you have a Hurricane Florence-related claim, utilize Sompo International's 24/7 US claims hotline: +1 877 676 7575 or email us at:

At Sompo International, our global claims team is an integral component of the underwriting process. Dedicated claims representatives are assigned to each account at the start of the underwriting partnership, before a claim is reported. We believe this approach is critical not only to ensure efficient and responsive claims processing for each client, but also to provide valuable insights to our clients and underwriters on trends and emerging risks to support pricing, reserving and risk management initiatives.

Experienced and Dedicated Claims Professionals

Chief Claims Officer, James Engel is responsible for the ovall strategic direction of the company’s global claims operation and, together with our experienced claims team, ensures that our Claims function meets the highest standards of service and operational excellence. Our seasoned professionals are aligned with each of our specialty product lines and geographies and consistently employ best practice standards. As needed, we partner with specialized claims consultants to ensure that no matter how complex our client's claim may be, the proper technical expertise is employed to analyze and resolve the loss.